Key Account Manager - Remote Location

The Key Account Manager, Life Science & Nutrition is a results-driven, entrepreneurial sales professional responsible for driving new business growth while managing and expanding key accounts. This role is designed for a self-starter who thrives in a fast-paced environment, takes ownership of their territory, and is comfortable making strategic decisions based on customer needs. While managing a portfolio of small, medium, and large accounts, the primary focus is on hunting for new business opportunities—identifying, engaging, and closing new customers to expand market share.

The Key Account Manager will serve as the face of the company to assigned and prospective customers, leveraging expertise in the Life Science & Nutrition industry to develop tailored solutions, build strong relationships, and maximize sales performance.

Essential Functions
(Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• Drive New Business Growth – Identify and pursue new customer opportunities, prospecting and closing new business to accelerate revenue growth.
• Own the Sales Process – Develop and execute an aggressive sales strategy, from lead generation and qualification to contract negotiation and closing.
• Entrepreneurial Decision-Making – Take ownership of customer engagements, making informed decisions to maximize value and drive long-term partnerships.
• Build and Expand Key Accounts – Strengthen relationships with existing customers, continuously identifying opportunities for upselling and cross-selling.
• Customer-Centric Approach – Act as a strategic partner, deeply understanding customer challenges and aligning company offerings to their needs.
• Market & Competitive Analysis – Stay ahead of industry trends, competitor activity, and market opportunities to proactively position solutions.
• Pricing & Negotiation – Develop strategic pricing structures based on market conditions, customer profiles, and company objectives.
• Sales Planning & Forecasting – Execute annual sales plans, track performance metrics, and adjust strategies to meet and exceed sales targets.
• Cross-Functional Collaboration – Work closely with internal teams to ensure seamless execution of customer requirements and high service levels.
• Customer Engagement & Problem Solving – Provide hands-on support in resolving customer challenges, managing complaints, and ensuring satisfaction.

Competencies

• Entrepreneurial Mindset – Takes initiative, embraces challenges, and thrives in an environment where they must build and innovate.
• Hunting Mentality – Highly motivated to seek out and secure new business, rather than solely managing existing accounts.
• Resilience & Grit – Ability to push through obstacles, overcome rejection, and persistently chase opportunities.
• Results-Driven Execution – Focused on achieving and surpassing sales targets with a strong sense of accountability.
• Strategic Thinking – Understands how to align sales efforts with broader business goals for maximum impact.
• Customer-Obsessed – Passionate about solving customer problems and creating long-term value.
• Agility & Adaptability – Able to pivot strategies based on market dynamics and customer needs.
• Collaboration & Influence – Strong communicator who builds trust and drives action across teams and stakeholders.

Supervisory Responsibility 
None

Position Type/Expected Hours of Work
This is a full-time position with regular office hours of 8:00 a.m. to 5:00 p.m. Hours may vary on occasion depending on workload.
 

Travel
Minimum 50% and Maximum 70-80%
 

Required Qualifications 

• College degree in an applicable field such as Food Science, Business Administration, Marketing, etc. 
• Minimum of 10 years of experience in the food and beverage industry, but with specific focus in the Nutraceutical and OTC market segments with strong customer network and connections..

Preferred Qualifications 

• SAP experience

Safety/ Food Safety:
Döhler USA, Inc. is committed to providing a safe and secure work environment for all employees.  It is the duty of all employees to ensure that a safe working environment and safe working practices are maintained at all times.  It is also the responsibility of management to do so.

Employee should comply with all policies and procedures, including safety, food safety/security and GMPs.  Employee should report any unsafe conditions immediately to supervisor or designated party.

AAP/EEO Statement 
Döhler USA, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Döhler USA, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

Döhler USA, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Döhler USA, Inc.’s employees to perform their job duties may result in discipline up to and including discharge.