Inside Sales Manager - Direct Sales (Remote)

The Inside Sales – Direct Sales role is a high-energy “hunter” position focused on acquiring new business while growing and maintaining relationships with a broad portfolio of small- to mid-sized national customers. This role plays a critical part in driving revenue growth, expanding customer portfolios, and strengthening long-term partnerships.

This is a remote position.

Your Responsibilities:

• Acquire new business through inbound lead follow-up and proactive outbound outreach, including cold calls and emails.
• Build, manage, and expand customer relationships to achieve company sales and growth objectives.
• Partner with new and existing customers to deliver value and innovation using Döhler Ingredients and Ingredient Systems.
• Utilize company CRM tools to ensure transparency, accuracy, and internal alignment on customer activity and projects.
• Execute annual sales planning activities, including customer forecasting and pipeline management.
• Develop and implement sales initiatives that support broader business unit strategies.
• Provide exceptional customer support by establishing strong professional relationships with key decision-makers and influencers.
• Proactively assess, coordinate, and validate customer needs to enhance loyalty and maximize customer value.
• Collaborate closely with cross-functional internal teams to ensure alignment with both company and customer goals.
• Drive operational sales targets—including portfolio growth, new business acquisition, competitive share gains, and expansion into new business areas—while aligning with long-term corporate strategy.
• Create, execute, and regularly update account development plans for assigned customers.
• Achieve sales, volume, and profitability targets, and recommend corrective actions in partnership with sales leadership when needed.
• Manage all customer opportunities, ensuring cross-functional teams remain aligned and deliver required information and solutions on time.
• Ensure customer requests are handled efficiently, accurately, and in a timely manner across the organization.

Your Profile 

• Bachelor’s degree required.
• Minimum of 5 years of experience in the food and beverage industry.
• Preferred Qualifications
• Experience working with CRM systems.
• Background in the ingredient industry.

We offer: 
•    Comprehensive Health Coverage – Medical, Dental, and Vision Plans to support you and your family
•    Paid Parental Leave –Maternity and Paternity Leave so you can focus on what matters most 
•    401(k) Retirement Plan with Employer Match – Plan for your future with company-supported retirement savings
•    Paid Time Off – Enjoy a healthy work-life balance with PTO and 11 Paid Holidays
•    Employee Engagement – Join our Engagement Team for fun events, volunteer opportunities, and ways to connect with colleagues across the company
•    Döhler Academy: You have the opportunity to continuously develop your education further through internal and external training programs
•    Supportive Culture – Friendly and informal atmosphere, family-owned, flat hierarchies, open communication, and helpful colleagues
•    Meaningful Impact – Be an integral part of our business success and help shape the future of nutrition
•    Empowerment – Unleash your full potential with opportunities to grow, lead, and make a real difference

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