Inside Sales Support - Ghana

Reference ID: 42310

Are you interested in high-quality, natural, and tasty nutrition?

We are! It’s our ambition to shape the future of nutrition.

Döhler is a leading global producer of natural ingredients and solutions for the food, beverage, lifestyle and nutrition industries. We use innovative technology to process plant-based raw materials and enrich products such as lifestyle drinks, cereals, dairy, and confectionery goods for almost every well-known brand. Close to 10.000 dedicated employees in more than 70 countries share one common goal - to ensure that millions of people around the world enjoy the products created by us.

We strive to inspire and empower our employees in everything we do, and we invite you to join our team – together WE BRING IDEAS TO LIFE.

Your Role:
As a point of contact for existing and new customers, Inside Sales Support provides them with excellent customer service, understanding customer needs to build trust and loyalty, leading to repeat business and long-term relationships.

The Inside Sales Support collaborates with the Account Managers to assist in managing complete sales activity from Lead to Cash.

Responsibility / Tasks
General Building Blocks
Integrating new employees into the workflow and team. Promote team spirit.
Ensure optimal information exchange within the team and with the interfaces.
Initiating improvements.
Optimal and consistent use of digital systems and initiation of optimizations for end-to-end digitization of business processes.

Economic and cost-conscious action as well as responsible use of available resources.
Comply with legal requirements and internal regulations.
Documenting efficient and effective processes in the company's internal IT systems.

Job Profile-specific Building Blocks
● Main contact person for existing and new customers.

● Realization of customer projects in close cooperation with sales colleagues in the region.
● Providing of excellent customer service from "Lead to Cash".
● Understanding of customer needs and proactive realization.
● Building a trusting and loyal customer relationship for long-term consistency.
● Openness to innovative sales concepts and active implementation in daily work.
● Application of digital systems in the best practice model and driving digitalization forward.

Your Profile:

Bachelor’s degree in Business Administration (industrial focus is a plus).

Strong communication and active listening skills.

Customer-oriented with the ability to build trust and long-term relationships.

Team player, collaborating across sales, supply chain, logistics, and customer service.

Highly organized with excellent time management.

Problem-solving mindset with adaptability under pressure.

Detail-oriented and accurate in handling orders and data.

Resilient, proactive, and culturally aware.

High emotional intelligence and professional demeanor.

Your Benefits:

• Culture: Collaborative and supportive workplace with strong team spirit, where respect, integrity, and diversity are at the heart of how we work.
• Impact: Play a key role in shaping the future of food and beverage in West & Central Africa, contributing to healthier nutrition and sustainable growth.
• Growth and Empowerment: We invest in your personal and professional development, offering opportunities to learn, take on responsibilities, and grow your career.
• Innovation: Be part of an international company that combines global expertise with local market insights, supported by modern tools and continuous improvement.

Equal Opportunities for All:
We welcome applicants who reflect the diversity of our communities—regardless of age,gender, nationality, ethnic origin, religion, disability, or any other characteristic protected by law.

Join us and help shape tomorrow’s nutrition!
Please apply online via our career portal, addressed to our HR Recruiting Team, and include your earliest possible start date along with your salary expectations.
Please note that application documents sent by mail cannot be considered or returne

At Döhler, we truly value every application and appreciate your interest in joining our team. We carefully review each application, but please note that only shortlisted candidates will be contacted.