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Group Quality Manager (m/f/d) Global Account

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Date: Jun 21, 2022

Location: Darmstadt, HE, DE, 64295

Company: Döhler Group

Reference ID: 38298

Doehler is a global producer, marketer and provider of technology-driven natural ingredients, ingredient systems and integrated solutions for the food and beverage industry. We provide its customers with a wide product range including natural flavours, natural colours and textures as well as healthy and functional ingredients for foods and beverages. Join Doehler and contribute with your vision and ideas to drive major projects. We are looking for talents who are committed to our ultimate customer focus and who are ready to deliver their best performance in a thriving environment.
 

Your Role

  • In your cross-functional role you coordinate activities in Quality Management with primary focus on classified Global Account Food and support requirements in other divisions where necessary
  • You support our global plants on complex issue resolution within the given timeframe and ensure customer acceptance on the outcome
  • You have the ultimate customer focus and actively support and work together across borders internally with our plants and externally with our global customers towards full customer satisfaction 
  • You push forward to continuous quality improvement and operational excellence projects  
  • You drive analysis of customer satisfaction feedback, support and participate in developing action plans per customer
  • In your role, you are responsible to support our plants in improving customer specific KPIs and Free Of Complaints (FOC)
  • You directly report to Head of Global Accounts Group Quality 

 
Your Profile

  • You have successfully completed your Bachelor or Master degree in Food Science and Technology, Chemistry or equivalent, and you have gained at least 4 to 5 years of experience in food and beverage industry 
  • You are distinguished for your full understanding and detailed experience in Quality Excellence exercises, project management as well as process/performance evaluations and follow the excellence principles of Root Cause Analysis 
  • You are an expert in managing customer relationships with a result oriented personality
  • You convince with your excellent communication and presentation skills 
  • Your business language is English, French will be an advantage 
  • Your willingness to travel completes your profile
     

Your Benefits

  • Exciting challenges involving Doehler’s very broad product portfolio
  • A customer and service-oriented working environment with plenty of freedom for ownership and for personal initiatives
  • A challenging job with an international orientation at our headquarters in Darmstadt
  • Trust-based working hours within an open company culture

 

Please apply online and provide us with your earliest possible entry date and your salary expectation. Linnea Köstlin will get back to you as soon as possible.

Please take into consideration, that we cannot accept any other channel or send back hard copy applications.