Account Manager
Date: May 18, 2025
Location: KE
Company: Döhler Group
Döhler is a global producer, marketer and provider of technology-driven natural ingredients, ingredient systems and integrated solutions for the global food, beverage and nutrition industry. Döhler is all about mastering sensory performance and nutrition. Being sustainable by nature, we help to nourish the world better – good for people, good for planet.
Our customers are at the heart of all we do and are the reason why we exist. With more than 45 production sites, 75 offices and application centers, Döhler creates value for customers in over 160 countries. More than 8,500 dedicated employees, including 1,000 people in R&D and technology, are committed to making our customers successful.
General Building Blocks
- Apply the divisional strategy within the area of responsibility.
- Integrating new employees into the workflow and team. Promote team spirit.
- Ensure optimal information exchange within the team and with the interfaces.
- Setting impulses for continuous standardization and optimization of processes and organizational structures as well as implementation of corresponding measures in coordination with the manager.
- Contributing ideas and implementing the digital transformation in the area of responsibility. Coordinating and implementing digitization projects in cooperation with the interfaces. Optimizing and mapping new and existing business processes in the digital databases and systems.
- Adhere to approved budget and initiate appropriate action on impending and identified variances in coordination with manager.
- Comply with legal requirements and internal regulations.
Job Profile-specific Building Blocks
- Ensuring and implementing customer projects and tracking sample and quote evaluation and contract status with intervention at the customer site where necessary.
- Ensuring that complaints are processed in accordance with the requirements.
- Marketing the local range in compliance with the defined price bands and continuously developing the range with the TPM. The Pricing Desk/Pricing & Trading Desk Juice guidelines must be considered for sales from other ranges. The current market and customer conditions must always be considered.
- Conducting annual planning for the sales region and the respective top customers. Adapting forecasts for top customers.
- Developing and implementing sales initiatives and implementing business unit initiatives.
- Providing consistent support for all local customers and identifying and developing top customers in the area of responsibility with more intense relationship management.
- Attaining the sales, turnover and profit targets as well as introducing suitable measures to counteract potential and actual deviations in consultation with the line manager.
- Encouraging procedural and organizational optimization and implementing the corresponding measures in consultation with the line manager.
Requirements
- Bachelor degree
- 2-4 years of experience in Sales, Food industry background is preferably.
- Excellent command of English language.
- Very good Communication skills.