Account Manager Distribution
Date: May 13, 2025
Location: Giza, EG
Company: Döhler Group
Döhler is a global producer, marketer and provider of technology-driven natural ingredients,
ingredient systems and integrated solutions for the global food, beverage and nutrition industry.
Döhler is all about mastering sensory performance and nutrition. Being sustainable by nature,
we help to nourish the world better – good for people, good for planet.
Our customers are at the heart of all we do and are the reason why we exist. With more than 45 production sites, 75 offices and application centers, Döhler creates value for customers in over 160 countries. More than 8,500 dedicated employees, including 1,000 people in R&D and technology, are committed to making our customers successful.
General Building Blocks
- Apply the divisional strategy within the area of responsibility.
- Ensure optimal information exchange within the team and with the interfaces.
- Setting impulses for continuous standardization and optimization of processes and organizational structures as well as implementation of corresponding measures in coordination with the manager.
- Contributing ideas and implementing the digital transformation in area of responsibility. Coordinating and implementing digitization projects in cooperation with the interfaces. Optimizing and mapping new and existing business processes in the digital databases and systems.
- Adhere to approved budget and initiate appropriate action on impending and identified variances in coordination with manager.
- Comply with legal requirements and internal regulations.
- Documenting efficient and effective processes in the company's internal IT systems.
Job Profile-specific Building Blocks
- Client Relationship Management:
- Act as the main point of contact for Local Customers and distributors.
- Develop and maintain strong, long-term relationships with key clients.
- Understand and anticipate client needs, ensuring their requirements are met efficiently.
- Account Management:
- Manage a portfolio of Local Customers and distribution accounts, ensuring high levels of client satisfaction and retention.
- Conduct regular client meetings to review performance, address concerns, and identify new opportunities.
- Prepare and present detailed account status reports to clients and internal stakeholders.
- Sales and Business Development:
- Identify and pursue new business opportunities within new and existing accounts.
- Upsell and cross-sell products and services to meet client needs.
- Achieve sales targets and contribute to the overall growth of the local business.
- Operational Coordination:
- Coordinate with internal teams, including logistics, warehousing, and supply chain, to ensure timely and efficient delivery of products.
- Oversee distribution processes to ensure they align with client expectations and company standards.
- Resolve any issues related to order fulfillment, delivery schedules, or product quality promptly.
- Financial Management:
- Prepare and manage account budgets, ensuring profitability.
- Monitor account performance and implement strategies to improve financial outcomes.
- Handle client billing, invoicing, and manage account receivables.
- Market Analysis and Strategic Planning:
- Conduct market research to stay informed about industry trends and client needs.
- Develop strategic plans to enhance client results and optimize distribution processes.
- Provide insights and recommendations to senior management based on market analysis and client feedback.
Job Requirements:
• Bachelor’s degree in business, Marketing, Commerce, or a relevant field
• 3-5 years of experience in Sales Distribution preferably in flavor business
• Strong communication skills
• Strong Customer focus