Global Key Account Manager

Reference ID: 41609

Are you interested in high-quality, natural, and tasty nutrition?

We are! It’s our ambition to shape the future of nutrition.

Döhler is a leading global producer of natural ingredients and solutions for the food, beverage, lifestyle and nutrition industries. We use innovative technology to process plant-based raw materials and enrich products such as lifestyle drinks, cereals, dairy, and confectionery goods for almost every well-known brand. Close to 10.000 dedicated employees in more than 70 countries share one common goal - to ensure that millions of people around the world enjoy the products created by us.

We strive to inspire and empower our employees in everything we do, and we invite you to join our team – together WE BRING IDEAS TO LIFE.

Your Role

As a member of Alcohol Beverage sales team, you will maintain and further develop business with global key accounts.
In this role, you will report to Head of Sales GCI - Alcohol Beverage. Main working location will be Shanghai.

Your Responsibilities

-    Account management and respecting global corporate guidelines.
-    Developing and implementing sales initiatives and implementing business unit initiatives.
-    Supporting assigned customers in the best possible way by establishing professional relationship management with the respective decision makers. Proactively and continuously evaluating, coordinating and validating customer requirements in order to enhance customer loyalty and increase customer value. Coordinating and steering activities between the local customer and Döhler TG in order to ensure compliance with global customer guidelines.
-    Price structuring, taking Pricing Desk/Pricing & Trading Desk Juice guidelines regarding ordering cycles, batch sizes and payment receipts into account. Consulting on local pricing with the AM responsible, taking the global cost agreements into account.
-    Implementing the operative targets (e.g. portfolio business, new business, new business fields/portfolio management) for the area of responsibility, taking long term strategic corporate targets into account. Compiling account development plans and updating them regularly.
-    Gaining inspiration from global customer organisations with the aim of continuously optimising processes and organisational structures, and implementing corresponding measures in consultation with the line manager. Implementing customer requirements in Döhler processes.
-    Contribution and realization of ideas for the digital transformation in the area of responsibility. Alignment and realization of digitization projects in cooperation with the stakeholders. Optimization and documentation of new and existing business processes in the digital data bases and systems.
-    Attaining the sales, turnover and profit targets as well as introducing suitable measures to counteract potential and actual deviations in consultation with the line manager.
-    Ensuring and implementing customer projects and tracking sample and quotation evaluation and contract status, including intervening at the customer site where necessary. Coordinating local interests in the global customer organisation.
-    Ensuring that complaint processing and the implementation of corrective actions in the Döhler organization meet all requirements.

Your Profile

-    Over five years’ experience of account management in food & beverage ingredients industry;
-    Ability to sell specialty products and solution;
-    English as working language.
 

Your Benefits

-    Culture: Friendly and informal atmosphere, family-owned company, flat hierarchies, short communication channels, and helpful colleagues
-    Impact: You are an integral part of our business success and make an important contribution to the future of nutrition
-    Empowerment: You can fully unleash your potential and have the opportunity to take on responsibilities
-    Digitalization: We maintain excellent partnerships with market-leading innovators, allowing you to access and work with state-of-the-art technologies
-    Döhler Academy: You have the opportunity to continuously develop your education further through internal and external training programs
-    Global growth trajectory: Challenging and internationally oriented work at our headquarters in Darmstadt
-    Food is taken care of: On-site cafeteria with regional and varied cuisine and complimentary drinks

-    Anniversary and special payments
-    Employee referral bonuses

Equal opportunities for all

We welcome applicants, who are just as diverse as we are - regardless of age, ancestry, disability, ethnic origin, gender, nationality, religion, sexual orientation, social background or any other characteristic protected by applicable laws, regulations and ordinances.

Become a part of our team and apply online trough our career portal to the attention of Wendy Lu. Please note that we are unable to consider or return application documents sent by mail.